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We had a very bad experience with them during our collection on 08/07/2025. Firstly, we had to wait over 2 hours, and the staff were very rude. Some of them were new and clearly lacked the experience needed to do their job properly, which was quite disappointing. Secondly, the car was not in good condition — there was a loud noise coming from the rear wheel, indicating that it hadn’t been properly checked for a long time. Additionally, the car had not been cleaned on the outside. I understand that the weather was rainy, but it’s disappointing to be asked to return a clean car when it wasn’t provided in a clean condition in the first place. However, at the end, it was quite funny to receive an email claiming that damage was found after I returned the car. I had already told them that I have video evidence from both when I collected and returned the car, and I asked them to provide proof that the damage occurred during my rental period. Shortly after, I received another email saying it was a mistake. So, people should be very careful with this company — it seems that if someone doesn’t know their rights, they might get charged without reason. That’s not just unfair, it’s illegal. Overall, the service from the Enterprise/Admita office team was extremely poor this time. For people looking to rent a car, it might be worth considering whether to pay a bit more and go with a reputable company, or pay less and potentially face a lot of problems in the end. Show less

if you don’t have credit card you need to pay 200€ more. Then you have to ask for your deposit which was not automatically released and they sent it weeks to late. And now they charge extra 75€ for a parking ticket which I showed them in advance. I could not pay it directly because I wasn't owner of the car. So I was forced to wait and get charged 75€ on top of the parking ticket from the car rental. 75€ to open a letter and forward an email to me. Show less

When I got the car I was told that my own share for damages is a maximum of 300 euros. But because of one damage that another car was at fault and a damage report was written, a full 600 euros were deducted which was the deposit!!!! Show less

AVOID AND SAVE YOURSELF THE HASSLE! I have rented cars in over 30 countries and have seen all kinds of shady tactics to upcharge the customers. They have created a policy that will charge you 15 euros up front for a car wash, or a 30 euro fine for an unwashed car! Or you can spend your vacation time washing the car yourself. When we picked up the car it had a dirty windshield and had plenty of scratches and dings. Oh, and also, don’t expect them to return your deposit after inspection! The only thing you will receive early are any fees/fines. Not worth the headache. Use something else. They are also known as TopRent or Enterprise Rent a Car. Avoid that booth in VNO airport. Show less

I was positively surprised with TopRent (Admita). Picking up was fast and painless, dropping off fast too. The car was clean, but wasn’t new and had scratches, but then it was the cheapest option among all other reliable rentals, ao can’t complain really. I’ll definitely consider them for my future trips to Lithuania. Show less

Alamo Place and the staff working there are very professional and helpful. I always get nice, clean cars, and so far, no fake damages have been reported. This is the best company to rent a car from, as I’ve tried quite a few others and often had some issues. Just book with this company! Show less