Automobilio nuoma lengvai ir greitai!

Not very satisfied with my experience renting a car with this company. I booked a car to pick up at 8am and when I arrive, I am told by someone from a different rental agency that the staff is late due to “something”. Eventually, someone arrived and when I went to go in to get helped, he told me they aren’t ready/open yet, despite it being past 8:00am which is when my reservation was made for to be for 24 hours. Eventually, someone arrived and I was helped- however, the car which I reserved was not available. Instead, they gave me a “free upgrade” which ended up being a much larger car, which made it rather difficult to navigate in Vilnius especially with narrow streets. This is why I had reserved a small car, but to my surprise, after they had me sign a bunch of documents, I am then told that the car I had requested is actually not available at all. The car I got certainly had no winter tires put on, which is mindblowing considering the driving conditions in Vilnius/Lithuania in the winter are far from spectacular. The car had no tread, had terrible breaks and need some kind of checking for repair, and the car was slipping when driving which made me very concerned as a renter that the agency did not apply proper winter tires to the car to assist with snowy conditions when driving. The return process is self-guided if you arrive before they get there (which is up in the air as to when that actually is). To enter the lot, a machine reads the license plate, however, when snow and ice has iced over the license plate number, the machine simply fails and gives no option to click a button to speak to an operator or someone to help you figure out what you are possibly meant to do. Even after wiping snow off of the plate and getting out of the car, the reader still is finicky to read the plate and open the gate to enter the garage. When trying to park the car in the spaces to drop off the car, there are barely any available spots with other rental cars parked terribly making it nearly impossible to find a way to park the car in one of the reserved spots for the company which is even more frustrating when trying to catch a flight. Additionally, because I was given a much larger car with no interest but no other option, I was unable to fit the car in the parking spot available at my accomodation in Vilnius forcing me to have to park the car in street parking for nearly 4€/hr on my expense, which would have not been the case should the car I had reserved been provided. If it would not have been available, one should have informed the customer ahead of time, additionally if the time the reservation was made for wouldn’t actually be when someone would be working at the counter. They also tried asking me if I wanted to pay for the cleaning fee, or if I wanted to make sure I returned the car clean the same way I got it. I have never heard of a rental agency charging for basic cleaning of a car, but regardless, the car was not spotless when I first got inside to begin with. The seats were stained with some kind of salt stain likely from the winter, and the car had some kind of odor, which made me think what they charge people for if the vehicle isn’t actually brand new looking/spotless. I returned the car clean, with no mess inside, but of course with snow and ice likely around the exterior of the car, and am not sure how one is meant to clean that themselves or how they should be expected to pay for someone to clean that when that is the conditions of the season in Lithuania … and most of the world. Overall, not very pleased with my experience with this company unfortunately. Made my trip to Vilnius rather frustrating and more stressful than it was ever meant to be. Rodyti mažiau

I was positively surprised with TopRent (Admita). Picking up was fast and painless, dropping off fast too. The car was clean, but wasn’t new and had scratches, but then it was the cheapest option among all other reliable rentals, ao can’t complain really. I’ll definitely consider them for my future trips to Lithuania. Rodyti mažiau

1- we’ve reserved toyota rav4 2- after arrival we received nissan qasqai and rav4 was offered for additional 30eur because they have hybrid only. What a surprise 3- cleaning car fee :) each time im taking car from rental via Enterprise its some surprise :) No way booking this company ever again:) for the rest of people 😆 think twice before you choose this company (estonia was similar experience) Rodyti mažiau

Admita (Enterprise Car Rental), Vilnius I’ve been renting with Admita for 10+ years and they remain the best in Vilnius for quality and price. The team is professional, friendly, and trustworthy—I’ve never had any nonsense around “mystery scratches” or surprise damage claims. Pick-up and drop-off are smooth and on time. Fleet is mostly solid mid-range cars (VW Passat, Škoda Superb, Toyota RAV4). I’d love to see a premium/luxury option (Lexus, BMW, etc.) in the future. Only caveat: there’s a €15 cleaning fee unless you return the car completely clean inside and out. It would be great if this were clearly stated in the booking flow. Overall, a reliable, fairly priced rental company with excellent service. Well done, team. Rodyti mažiau

Читая отзывы об этой компании, опасался ,что мой депозит не вернётся или вернётся сильно уменьшиным. На деле оказалось, что деньги на карту вернулись в полном объеме через 10 дней. Более того , поскольку я машину вернул раньше срока , мне вернули и половину стоимости суточной аренды. Поэтому задержка по депозиту вина явно не Адмиты. Rodyti mažiau

The person that gave me my car said that they got my order 30 min ago, even tho i ordered it 2-3 WEEKS before hand. He then charged me 25 euros for a late night fee, wich should be included in the price at booking. I ordered a golf, got a passat stationwagen... huge car compared to what i wanted. Now they claim that I've made a traffic violation. They don't have a ticket that shows the violation, and have automatically deducted 75 euros for a ADMINSTRATION FEE! 75 Euros for them to send me an email with no evidence, on top of that they are telling me that I have to pay the ticket also, wich I don't have a clue about. I think this is just some made up scam. Be careful. They will take your credit card information at arrival and write it down, and deduct you automatically without authorization from you. (Answer to admita): Youre saying that they late night fee should be included in the price for my third party online booking, yet you still charged me the late night fee. I have contacted you on e-mail, but you are not answering your e-mails. Stop trying to make it look like you care. Rodyti mažiau